Frequently Asked Questions
Where is Fortress Storage located?
1919 Wyott Drive
Cheyenne, WY 82007
What are the office hours?
Monday-Friday, 7 AM to 4 PM
Saturday-Sunday, 9 AM to 1 PM
What are the access hours?
Daily from 6 AM to 10 PM
What security features do you offer?
We offer 24-hour digital video surveillance, coded gate entry, as well as perimeter fencing.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
How do I get started?
You can reserve your unit online and get started in a matter of minutes. You can also visit us at the office during business hours. We’ll take you on a tour to look at the self storage units and explain everything.